Frequently Asked Questions

Everything you need to know about our premium fashion collections.

How long will it take to receive my order?

Standard shipping typically takes 3 to 5 business days within the continental United States. International shipping times vary by location but usually range from 7 to 14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

How do I determine my correct size?

Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best results.

Do you offer international shipping?

Yes, Dually Wheels ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track the status of my shipment?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.